Process mapping software

Map a process once, as deep as the work goes.

Start from a document, a description or a blank canvas. Break any activity into its own sub-process, and see exactly which activities are missing instructions.

Business Current Account OpeningRoles, never names
Customer Service Officer
1Establish the legal entity
Financial Crime Analyst
2Identify and screen the people behind it
Operations Officer
3Open the account and load the signing powers
Hands off toDebit Card Issue and Replacement →
!Needs workan activity has no instructions

Turn SOPs into process maps

Four ways to start

Every way ends in the same map.

Upload a document

We find every process inside it. You pick which to build.

Found 3 processes to buildYou choose what to build
  • Business Current Account Opening
  • Account Closure and Final Settlement
  • Request a new laptop
Built as drafts. Nothing is published.Build 2 processes

Describe the process

Say how the work is done. We draft it for you to correct.

How do you want to start?
  • Upload a documentWe find every process inside it. You pick which to build.
  • Describe the processSay how the work is done. We draft it for you to correct.
  • Suggest from a promptName the process. The AI drafts one for you to edit.
  • Start on a blank canvasDraw it yourself, as deep as the work goes.

Suggest from a prompt

Name the process. The AI drafts one for you to edit.

How do you want to start?
  • Upload a documentWe find every process inside it. You pick which to build.
  • Describe the processSay how the work is done. We draft it for you to correct.
  • Suggest from a promptName the process. The AI drafts one for you to edit.
  • Start on a blank canvasDraw it yourself, as deep as the work goes.

Start on a blank canvas

Draw it yourself, as deep as the work goes.

How do you want to start?
  • Upload a documentWe find every process inside it. You pick which to build.
  • Describe the processSay how the work is done. We draft it for you to correct.
  • Suggest from a promptName the process. The AI drafts one for you to edit.
  • Start on a blank canvasDraw it yourself, as deep as the work goes.

Work instructions

Everything about an activity, in one place

Who, when, how and why, and everything someone needs to do it.

You write it
4 of 5Resolution, Opening and Signing PowersLoad and test the signing powers
Essentials
When does it start?Before the account can be used
What happens?Load and test the signing powers
Who does it?Operations OfficerLEAD+ Add+ New roleUse the process default
Why does it matter?Signing powers on paper the system does not enforce are a list of names
Instructions 1WrittenFileSharePoint

Capture each authorised signatory and the signing combination the resolution requires

Test that an instruction outside the combination is refused before releasing the account

Attach the resolution and any Legal Counsel ruling to the account record

Where the system cannot enforce the combination, hold the account closed and refer to Retail Operations

Your team reads it
4 of 5

Load and test the signing powers

Who does it
Operations Officer

Before you start

Before the account can be used

How to do it

  1. Capture each authorised signatory and the signing combination the resolution requires
  2. Test that an instruction outside the combination is refused before releasing the account
  3. Attach the resolution and any Legal Counsel ruling to the account record
  4. Where the system cannot enforce the combination, hold the account closed and refer to Retail Operations

Why it matters

Signing powers on paper the system does not enforce are a list of names

Drill-down processes

Big processes, broken into small ones

Sub-processesAny activity can open its own process.
Hand-offs between processesSee where work moves between processes.
Roles and teams, never namesWhen someone changes jobs, the map stays right.
Activity typesOperational, Compliance or Improvement.
ProcessAccount Closure and Final Settlement
Sub-processCommitments and Balances
As many levels deep as you need

Decisions and hand-offs

Every route goes somewhere

Each output names where the work goes next. One with nowhere to go is flagged.

ActivityObtain the resolution to open the account
Resolution accepted
Next activityCreate the account under the business product code
Needs legal review
Next activity · Legal CounselRule on signing powers beyond the constitution
Unnamed output
Logic checkDead end · this route doesn’t lead anywhere yet

Logic check

Nothing missing goes unnoticed

Finds unclear triggers, missing instructions and dead ends, and suggests the fix.

Logic check3 activities
!
Needs workAn activity has no instructions
?
UnclearThe trigger does not say what starts the activity
✓
ClearIts trigger, instructions and outcome are all clear

Versions and approvals

From draft to the version everyone follows

One live version at a time. Changes go through review.

  1. Draft

    Authors draft

    The live version stays in force while you edit.

  2. In review

    Reviewers approve

    They check the draft before it goes live.

  3. Changed

    Readers are told

    Everyone affected is told which activities changed.

Compliance and audit evidence

All features

Process mapping, feature by feature

Walkthrough · 30 minutes

Bring one messy SOP. Leave with a mapped process.